More Opportunities

RATE & BENEFITS
-$70-75k
-M-F Day Shift
-3 weeks vacation + 100 hours mental health/sick leave + 11 paid holidays
-Employer paid premiums for employee medical, dental, vision, life insurance benefits + more!

NUTS + BOLTS

The Data Manager reports to the Director of Grants and is responsible for the accurate collection, management, analysis, and quality assurance of all data related to COTS’ programs and client services. This vital role measures the impact of how our various programs move our clients towards permanent housing.

ESSENTIAL DUTIES

Data Collection and Management:

  • Works collaboratively with program staff to ensure that training, communication, and data collection processes are in place and working optimally.
  • Collaborates with Program Managers and Grants Team to ensure compliance with all reporting requirements.
  • Coordinates, collects, and analyses data for accuracy as required for reporting to internal and external stakeholders.
  • Represents COTS at all relevant training courses relating to external data reporting systems to keep the agency informed of changes in data reporting requirements and capacity.
  • Understands and serves as organization’s point-person for COTS internal database (Vesta).

Data Analysis and Quality Assurance:

  • Stays current on data trends and homelessness statistics; helps lead process of developing and measuring meaningful data points.
  • Ensures integrity of data, verifying information regarding data quality and data completeness.
  • Works to continually improve COTS internal data processes.
  • Assists staff in maintaining data integrity, minimizing, and fixing data errors and duplication, and creating sustainable solutions to recurring issues.
  • Presents error-free monthly program reports, identify trends, and areas for concern and/or improvement.
  • Develops and implements data analyses for programs and presents data through clear and understandable visuals.
  • Meets with client groups to distribute and collect client surveys. Scores, analyzes survey data, and communicates feedback trends to Program Managers and Executive Leadership, as requested.
  • When possible, collects and organizes data such as client quotes and success stories for use in reporting, grant writing and communicating with the public.
  • Always adheres to HIPAA security requirements standards.

Reports and Collaboration:

  • Responds quickly to data analysis or reporting requests.
  • Prepares and submits monthly, quarterly, and annual data reports for internal, government and foundation grant reporting, ensuring all deadlines are met.
  • Serves as the first point of contact for Sonoma County HMIS reporting and data-related questions and functions.
  • Serves as a key part of the team working to develop internal data software.
  • Works with Director of Grants and Program Managers to complete internal data reports for analysis.

QUALIFICATIONS

  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Avid interest in the role of data in tracking and implementing social or organizational change.
  • Adept at queries, report writing and presenting findings.
  • Seeks to create order, systems, and structure.
  • Has experience with data, technology, cloud-based software systems.
  • ETO and HMIS or similar experience preferred.
  • Works well with minimal supervision and effectively communicates challenges as they arise.
  • Enjoys providing a supportive role to other staff members.
  • Competence in Microsoft Excel, Google docs, and spreadsheets.
  • Ability to train staff. Effective communication and presentation skills.
  • High degree of accountability and attention to detail.
  • Ability to respond graciously and effectively to inquiries. Interest and ability to develop and maintain positive internal and external working relationships.

EDUCATION

B.A./B.S. degree preferred; three to four years of related experience and/or training or translatable experience required.

LANGUAGE, MATH & REASONING SKILLS

Ability to write and interpret business level correspondence. Ability to apply concepts such as adding, subtracting, fractions and percentage. Must be able to interpret data and apply information accurately and in a useful manner to database systems. Must possess good listening skills and the ability to interpret a variety of instructions furnished in written, oral, and database form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch, crawl, climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate but can sometimes be noisy. The temperature is usually moderate.

This position’s primary location is 900 Hopper Street. Telecommuting up to three days per week may be optional depending upon client, colleague, and supervisor needs.

Please apply with your resume to [email protected]

Candidates with lived experience are encouraged to apply.

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EVEN MORE OPPORTUNITIES

We strive for diversity, equity, inclusion and belonging in our workplace. COTS supports full vaccination and booster. COTS requires acceptable background check and if applicable, acceptable Motor Vehicle Report. COTS is a drug and alcohol-free workplace environment. COTS is committed to its mission, principles and values and expects the same dedication from its employees. Integrity, Respect, Equity, Collaboration, Celebration and Outcomes are the cornerstone of all that we do and how we measure ourselves as an organization. COTS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

DEIB Statement

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(Any information gathered by COTS will be used for employment purposes only and will not be sold to third parties.)