Christina Madden has dedicated more than two decades to serving those experiencing or at risk of homelessness, with compassion, consistency, and an unwavering commitment to our community. She began her journey with COTS (Committee on the Shelterless) in 2014, where her quiet yet powerful impact touched the lives of countless clients. As a care manager, Christina became known for going above and beyond—helping individuals overcome the many barriers on the path to stable housing.
In 2018, Christina took a new step in her career and left COTS to become the building manager of The Rosenberg, a historic six-story property in downtown Santa Rosa that provides housing for 77 low-income residents, many with special needs. Though she had no prior property management experience, Christina was selected for her deep understanding of human services and her natural ability to build strong, trusting relationships. Her hands-on, people-first approach quickly helped foster a safe and supportive living environment where residents know they are valued and cared for.
In 2019, Christina returned to COTS part-time while continuing her full-time work at The Rosenberg—a testament to her remarkable dedication. Balancing both roles, often working 60 hours a week, she did so not out of obligation, but out of genuine love for her work and her community. Her dual experience has proven invaluable: her understanding of property management, fair housing laws, and housing resources enhances her effectiveness at COTS, while her social services expertise enriches the support she provides to residents at The Rosenberg.
Christina’s commitment to her community is evident in every detail—from helping residents apply for benefits, to coordinating free pet services, to bringing in barbers for haircuts, both at The Rosenberg and COTS. Her efforts have contributed to a thriving building with 100% occupancy, 0% delinquency, and a vibrant, connected community.
Recently, Christina’s dedication was formally recognized when she received the Landlord of the Year award for Sonoma County from HomeFirst—a well-deserved honor that highlighted her unique impact across the region. She was the only nominee to appear in all four award categories.
Despite her many achievements, Christina remains grounded and focused on the people she serves. Whether she’s cooking holiday meals for her tenants, celebrating birthdays, or helping someone take the first step toward housing, Christina’s heart is in everything she does.
Christina Madden is not just a landlord or a care manager—she is a bridge for those navigating the most difficult chapters of their lives. Through her extraordinary dedication, she continues to build a community where everyone has a place to call home.